Privacy Policy

Last Updated: February 2025

Welcome to Falcione Services DBA N&N Painting SWFL ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services. The personal information that we collect depends on the context of your interactions with us, and may include:

  • Contact Information: Name, phone number, email address, and physical address.
  • Service Data: Details about the painting or home improvement services you are requesting.

2. How We Use Your Information

We use the information we collect or receive to:

  • Provide, operate, and maintain our services.
  • Communicate with you regarding estimates, scheduling, and service execution.
  • Send you text messages (SMS) and emails related to your service inquiry.
  • Improve our website and customer service.

3. Cookies and Tracking Technologies

We, along with our third-party service providers (such as Lead Connector), utilize cookies, web beacons, pixels, and similar tracking technologies to collect and process data. These technologies are used to enable essential website operation, analyze visitor behavior for platform improvements, tailor your experience, and assist in delivering targeted content and advertisements.

First-Party and Third-Party Cookies: Our platform uses both session cookies (which disappear when you close your browser) and persistent cookies. In addition to essential cookies placed directly by us, we may use third-party analytics and advertising cookies (e.g., Google Analytics or Facebook Pixel) to better understand how our site is used. You can manage your cookie preferences through your web browser settings at any time; however, declining certain functional or essential cookies may limit your ability to use some features of our website.

4. Text Messaging (SMS) Consent and A2P 10DLC Compliance

By providing your phone number and checking the consent box on our web forms, you are explicitly opting in to receive text messages (SMS) from Falcione Services DBA N&N Painting SWFL. These messages may include appointment reminders, estimate deliveries, and project updates.

No Mobile Information Sharing: We strictly adhere to A2P 10DLC regulations. We will never share, trade, or sell your mobile phone number or SMS opt-in consent data to third parties or affiliates for marketing or promotional purposes. All Text messaging originator opt-in data and consent will be kept strictly confidential.

Message & data rates may apply. You can reply STOP at any time to opt-out of receiving text messages from us. Reply HELP for assistance.

5. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with trusted third-party service providers (such as scheduling software or CRM systems, namely Lead Connector) solely for the purpose of facilitating our services to you.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Falcione Services DBA N&N Painting SWFL
1301 Railhead Blvd. #3 Naples, FL 34110
Phone: 239.448.4010
Email: nnpaintingswfl@gmail.com